TERMS OF SERVICE
This website is operated by LUSSOLIBE Milano SE, Petrska 1168/29, 110 00 Prague 1, Czech Republic, ID: 07145454, VAT Number: CZ07145454, File number H 2135, led by the Municipal Court in Prague. Throughout the site, the terms “we”, “us” and “our” refer to LUSSOLIBE Milano SE. LUSSOLIBE Milano SE offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of LUSSOLIBE Milano SE. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without our written permission or the written permission of such third party owner.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on this site is not accurate, complete or
current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
In the case of children's goods, these are always intended solely for commemorative purposes. None of the items sold in our e-shop is a toy within the meaning of the law or other legal regulations.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall LUSSOLIBE Milano SE, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to indemnify, defend and hold harmless LUSSOLIBE Milano SE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Czech Republic.
SECTION 19. RIGHTS FROM DEFECTIVE PERFORMANCE
The buyer's right of defective performance is based on the defect that the item has when the risk of damage passes to the buyer, even if it becomes apparent later. The buyer's right shall also be established by a defect arising later which the seller has caused by a breach of his duty.
If the defective performance is a material breach of contract, the buyer has the right to:
(a) to remedy the defect by supplying a new item without defect or by supplying a missing item,
(b) to remedy the defect by repairing the item,
(c) a reasonable discount on the purchase price; or
d) to withdraw from the contract.
The buyer shall notify the seller of the right he has chosen when notifying the defect or without undue delay after notification of the defect. The buyer may not change the choice made without the seller's consent; this does not apply if the buyer has requested the repair of a defect that proves to be irreparable. If the seller fails to remedy the defects within a reasonable period of time or notifies the buyer that he will not remedy the defects, the buyer may demand a reasonable discount on the purchase price in lieu of remedying the defect or may withdraw from the contract.
If the buyer fails to exercise his right in time, he shall have the same rights as in the case of an insubstantial breach of contract.
If the defective performance is an insubstantial breach of contract, the buyer has the right to have the defect removed or to a reasonable discount on the purchase price.
As long as the buyer does not exercise the right to a discount on the purchase price or does not withdraw from the contract, the seller may supply what is missing or remedy the legal defect. The seller may remedy other defects at his option by repairing the item or supplying a new item; the choice must not cause unreasonable costs to the buyer.
If the seller fails or refuses to remedy the defect in time, the buyer may demand a reduction in the purchase price or may withdraw from the contract. The buyer cannot change the choice made without the seller's consent.
The buyer cannot withdraw from the contract or demand delivery of a new item if he cannot return the item in the condition in which he received it. This does not apply,
(a) if the condition has changed as a result of an inspection to detect a defect in the goods,
(b) if the buyer used the goods before the defect was discovered,
(c) if the buyer has not caused the impossibility of returning the item in its unaltered condition by an act or omission; or
(d) if the buyer sold the thing before the defect was discovered, consumed it, or altered it in the course of normal use; if this happened only in part, the buyer shall return to the seller what he can still return and shall compensate the seller to the extent that he benefited from the use of the thing.
If the buyer has not notified the defect in time, he shall lose the right to withdraw from the contract.
The rights arising from the defect shall be exercised with the seller at the following addresses:
ANTORINI, LUSSOLIBE Milano SE, Na Parkánech 394/6 390 01, Tábor, Czech Republic
The claim form can be found here.
Complaints are settled immediately, in more complex cases that require an assessment, within 30 days.
Charging of storage fees
If the buyer does not collect the settled complaint within 30 days from the day he/she was informed of its settlement, the seller will be charged a storage fee of 50,- CZK for each day of delay. If the buyer does not collect the goods from the settled complaint even within 6 months from the day he was informed of its settlement, the seller reserves the right to sell the goods and use the proceeds to pay the storage fee. The Buyer acknowledges that the Seller may proceed as aforesaid by way of a self-help sale pursuant to Section 2126 et seq. of the Civil Code, whereby in the event of a party's default in taking possession of the goods, the other party shall be entitled to sell the goods in an appropriate manner on the Seller's account after giving the Seller an additional reasonable period of time to take possession.
SECTION 20 - OUT-OF-COURT SETTLEMENT
OF CONSUMER DISPUTES
In the event that a consumer dispute arises between us and a consumer under a contract of sale or a contract for the provision of services, which cannot be resolved by mutual agreement, the consumer may submit a proposal for out-of-court settlement of such a dispute to a designated body for the out-of-court settlement of consumer disputes, which is
Česká obchodní inspekce
Ústřední inspektorát – oddělení ADR
Štěpánská 44
110 00 Prague 1
Czech Republic
Email: adr@coi.cz
Web: adr.coi.cz
REGULATION (EU) NO 524/2013 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL ON ONLINE DISPUTE RESOLUTION FOR CONSUMER DISPUTES
Consumers in the European Union can also use an online dispute resolution platform. The online dispute resolution platform is launched by the European Commission at https://ec.europa.eu/consumers/odr/
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
Relations and any disputes arising under the Contract shall be governed exclusively by the law of the Czech Republic and shall be resolved by the competent courts of the Czech Republic. The UN Convention on Contracts for the International Sale of Goods (CISG) shall not apply in accordance with Article 6 of this Convention.
These General Terms and Conditions, including their components, are valid and effective as of 7.2.2022 and supersede the previous version of the General Terms and Conditions, including its components, and are available at the headquarters and offices of LUSSOLIBE Milano SE or electronically at www.antorini.com.
Questions about the Terms of Service should be sent to us at info@antorini.com.
Terms and conditions for consumer contracts within the European Union
These general terms and conditions ("Terms and Conditions") of LUSSOLIBE Milano SE, Petrská 1168/29, 110 00 Prague 1 - Nové Město, Czech Republic, ID No.: 07145454, VAT No.: CZ07145454, file no: H 2135, registered at the Municipal Court in Prague, e-mail info@antorini.com, telephone number +420 728 657 147, address of business premises of LUSSOLIBE Milano SE, Na Parkánech 394/6, 390 01 Tábor, Czech Republic, business registration number: 1012610187 ("We" or "Seller") regulate in accordance with the provisions of § 1751 par. 89/2012 Coll, Civil Code, as amended (the "Civil Code"), the mutual rights and obligations of You, as the Buyer, and Us, as the Seller, arising in connection with or based on the purchase contract (the "Contract") concluded through the E-shop on the website www.antorini.com.
The Seller and the operator of the online shop www.antorini.com is LUSSOLIBE Milano SE, Petrská 1168/29, 110 00 Prague 1 - Nové Město, ID No.: 07145454, VAT No.: CZ07145454, file No.: H 2135, registered with the Municipal Court in Prague. The place of performance for all contractual relations is the establishment of LUSSOLIBE Milano SE, Na Parkánech 394/6, 390 01 Tábor, Czech Republic, establishment ID: 1012610187.
All information about the processing of your personal data is contained in the Personal Data Processing Policy, which can be found here https://www.antorini.com/pages/security-and-privacy-guarantee
The provisions of these Terms and Conditions are an integral part of the Agreement. The Contract and the Terms and Conditions are drawn up in the Czech language and are governed by Czech law. The Contract is concluded in the Czech language. If a translation of the text of the Contract arises for the purposes of the Purchaser, the interpretation of the Contract in the Czech language shall apply in the event of a dispute as to the interpretation of terms. We may unilaterally change or supplement the wording of the Terms and Conditions. This provision does not affect the rights and obligations arising during the validity of the previous version of the Conditions.
As you know, we primarily communicate remotely. Therefore, our Contract is also subject to the use of means of distance communication that allow us to agree with each other without the simultaneous physical presence of Us and You, and the Contract is thus concluded remotely in the E-shop environment, through the interface of the website ("E-shop web interface").
If any part of the Terms contradicts what We have mutually agreed as part of the process of Your purchase on Our E-Shop, that particular agreement will prevail over the Terms.
1. SOME DEFINITIONS
1.1 Price means the amount of money you will pay for the Goods;
1.2 The Shipping Price is the amount of money You will pay for the delivery of the Goods, including the cost of packing them;
1.3 The Total Price is the sum of the Price and the Shipping Charge;
1.4. VAT is value added tax in accordance with applicable law;
1.5 The Invoice is a tax document issued in accordance with the Value Added Tax Act for the Total Price;
1.6 The Order is Your binding proposal to enter into a Contract for the purchase of Goods with Us;
1.7 A user account is an account established on the basis of the data provided by you, which allows you to store the data entered and to keep a history of ordered Goods and concluded Contracts;
1.8 You are the person shopping on Our E-shop, legally referred to as the buyer;
1.9 Goods are anything that you may purchase on the E-Shop.
2. GENERAL PROVISIONS AND INSTRUCTIONS
2.1 The purchase of Goods is only possible through the web interface of the E-shop.
2.2 When purchasing Goods, it is Your obligation to provide Us with all information correctly and truthfully. We will therefore consider the information You have provided to Us in the Order to be correct and truthful.
2.3 We also provide access to reviews of the Goods made by other consumers on Our E-Shop. We ensure and control the authenticity of such reviews by linking the reviews to specific Orders, so that we can see the linked Order ID for each review in our internal system and are able to verify and prove that the review is from a real consumer.
3. CONCLUSION OF THE CONTRACT
3.1 The contract with Us can only be concluded in the Czech language. If a translation of the text of the contract is created for the needs of the Purchaser, the interpretation of the contract in the Czech language shall apply in the event of a dispute over the interpretation of terms.
3.2 The Contract is concluded remotely via the E-shop, whereby the costs for the use of remote means of communication are borne by You. However, these costs do not differ in any way from the basic rate You pay for the use of these means (i.e. in particular for access to the Internet), so You do not have to expect any additional costs charged by Us beyond the Total Price. By submitting an Order, You agree to Our use of remote communication facilities.
3.3 In order for Us to enter into the Contract, You must create an Order on the E-Shop. This must include the following information:
(a) Information about the Goods to be purchased (on the E-shop you indicate the Goods you are interested in purchasing by clicking on the "ADD TO CART" button);
b) Information about the Price, Shipping Charge, method of payment of the Total Price and the desired method of delivery of the Goods; this information will be entered as part of the creation of the Order within the user interface of the E-shop, and the information about the Price, Shipping Charge and Total Price will be provided automatically based on the Goods, their delivery and payment method you have selected;
c) Your identification and contact details used to enable us to deliver the Goods, in particular your name, surname, delivery address, telephone number and email address.
3.4 During the creation of the Order, the Customer may change and check the data until its completion. Once the check has been made by pressing the "Order with obligation to pay" button, you will complete the Order. However, before pressing the button, you must confirm that you have read and agreed to these Terms, otherwise you will not be able to complete the Order. The check box is used to confirm and agree. After pressing the "Order with obligation to pay" button, all completed information will be sent directly to us.
3.5 We will confirm your Order as soon as possible after it has been delivered to Us by a message sent to your e-mail address entered in the Order. The confirmation will include a summary of the Order and these Terms and Conditions as an attachment to the email message. The Terms and Conditions as in force on the date of the Order, i.e. as attached as an attachment to the confirmation email, form an integral part of the Contract. Confirmation of the Order constitutes the conclusion of the Contract between Us and You.
3.6 There may be occasions when we are unable to confirm an Order to you. This includes situations where the Goods are not available or where you order more Goods than we are able to supply. However, we will always provide you with information about the maximum number of Goods in advance within the E-shop and it should not be surprising to you. In the event that there is any reason why we cannot confirm the Order, we will contact you and send you an offer to enter into a Contract in a form amended from the Order. In such a case, the Contract will be concluded at the time You confirm Our offer.
3.7 In the event that a manifestly incorrect Price is quoted within the E-shop or in the Order, We shall not be obliged to supply the Goods to You at that Price even if You have received confirmation of the Order and therefore the Contract has been concluded. In such a situation, we will contact you immediately and send you an offer to enter into a new Contract in an amended form compared to the Order. In such a case, the new Contract will be concluded at the moment You confirm Our offer. An apparent error in the Price is considered to be, for example, a situation where the Price does not correspond to the usual price at other retailers or a missing or missing digit.
3.8 In the event that the Contract is concluded, You shall be obliged to pay the Total Price.
3.9 If you have set up a User Account, you may place an Order through it. However, even in this case, you are obliged to check the accuracy, truthfulness and completeness of the pre-filled data. However, the method of creating an Order is the same as in the case of a buyer without a User Account, but the advantage is that it is not necessary to fill in your identification data repeatedly.
3.10. In some cases we allow you to take advantage of a discount on the purchase of Goods. In order for the discount to be granted, you must fill in the details of the discount in the pre-designated field within the Order proposal. If you do so, the Goods will be provided to you at a discount.
3.11. The Purchase Contract shall be concluded in the Czech language. Once concluded, the Purchase Contract is archived only for the time necessary for its processing, during which time it may be made available upon written request of the Consumer. Changes to the order and corrections of errors can be made until the goods are handed over for dispatch.
4. USER ACCOUNT
4.1 Based on your registration on the E-shop, you can access your User Account.
4.2 When registering for a User Account, it is your responsibility to provide all the details you enter correctly and truthfully and to update them if they change.
4.3 Access to the User Account is secured by a username and password. It is Your responsibility to maintain confidentiality regarding these access details and not to provide these details to anyone. In the event that they are misused, we shall not be liable for this.
4.4 The user account is personal and you are therefore not entitled to allow third parties to use it.
4.5 We may cancel your User Account, in particular if you have not used it for more than 1 year or if you breach your obligations under the Agreement.
4.6 The User Account may not be available continuously, in particular with regard to necessary maintenance of hardware and software.
5. PRICE AND PAYMENT TERMS, RESERVATION OF TITLE
5.1 The price is always stated in the E-shop, in the Order proposal and of course in the Contract. In the event of a discrepancy between the Price stated for the Goods within the E-shop and the Price stated in the Order Proposal, the Price stated in the Order Proposal shall apply and shall always be the same as the price in the Contract. Within the Order proposal, the Price for shipping is also indicated, or the conditions under which shipping is free of charge.
5.2 The total Price is quoted inclusive of VAT including any charges provided for by law.
5.3 Payment of the Total Price will be required from You after the Contract has been concluded and before delivery of the Goods. You may pay the Total Price by the following methods:
(a) Bank Transfer. We will send you information for making payment as part of the Order confirmation. In the case of payment by bank transfer, the Total Price is payable within 7 days.
b) Online Card. In this case, payment is made via the Stripe payment gateway and payment is subject to the terms and conditions of that payment gateway, which are available at: https://stripe.com/. In the case of payment by card online, the Total Price is payable immediately.
c) PayPal. In the case of payment via PayPal online payment system, payment is made via the PayPal payment interface, and payment is governed by the terms and conditions of PayPal, which are available at: https://www.paypal.com In the case of payment via PayPal, the Total Price is payable immediately. In addition to the standard PayPal payment, our online shop also allows express payment via PayPal.
d) Apple Pay. In the case of payment via the Apple Pay online payment system, payment is made via the Apple Pay payment interface and payment is governed by the terms and conditions of Apple Pay, which are available at: https://www.apple.com In the case of payment via Apple Pay, the Total Price is payable immediately. In addition to the standard Apple Pay payment, our online store also allows for express payment via Apple Pay.
5.4 Upon the consumer's request, the seller shall issue the buyer with a receipt for the purchase of the product or the provision of the service, indicating the date of sale of the product or the provision of the service, what the product or service is and at what price the product was sold or the service was provided, together with the seller's identification data in accordance with Sections 16 and 24 of the Consumer Protection Act No. 634/1992.
5.5 Ownership of the Goods shall pass to you only after you have paid the Total Price and accepted the Goods. In the case of payment by bank transfer, the Total Price is paid by crediting Our account, otherwise it is paid at the time of payment.
6. DELIVERY OF GOODS, TRANSFER OF RISK OF DAMAGE TO GOODS
6.1 The goods will be delivered to you within 30 days by the method of your choice, whereby you can choose from the following options:
Shipping to:
- China, Hong Kong SAR, India (36 of 37 states), Japan, Singapore, South Korea, Taiwan, Thailand, Australia, Armenia, Greenland, Papua New Guinea, Uzbekistan, Vietnam
DHL Express Shipping …… 25,- EUR
UPS Standard Shipping …… FREE
- Austria, Germany, Hungary, Poland, Czechia, Slovakia
DHL Express Shipping …… 19,- EUR
UPS / DPD Standard Shipping …… FREE
- Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Latvia, Portugal, Romania, Slovenia, Spain, Sweden, Malta, Monaco
DHL Express Shipping …… 19,- EUR
UPS / DPD Standard Shipping …… FREE
- Belgium, France, Ireland, Italy, Luxembourg, Netherlands, Vatican City
DHL Express Shipping …… 19,- EUR
UPS / DPD Standard Shipping …… FREE
- Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, North Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Turkey, Ukraine, Switzerland, Russia, Israel, Åland Islands, Bouvet Island, Guadeloupe, Guernsey, Lithuania
DHL Express Shipping …… 25,- EUR
UPS / DPD Standard Shipping …… FREE
- United Kingdom
DHL Express Shipping …… 19,- EUR
DPD Standard Shipping …… FREE - can take up to two weeks due to customs clearance in France …… FREE
- United States, Canada, Mexico
DHL Express Shipping …… 19,- EUR
UPS Standard Shipping …… FREE
- Afghanistan, Argentina, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Bermuda, Brazil, Cambodia, Cayman Islands, Chile, Cuba, Dominican Republic, Egypt, Grenada, Guatemala, Haiti, Honduras, Indonesia, Jamaica, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Mongolia, Nepal, Oman, Pakistan, Paraguay, Peru, Philippines, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, Venezuela, Yemen, New Zealand, Costa Rica, Dominica, Madagascar, Malawi, Mauritius, Seychelles, Sri Lanka, U.S. Outlying Islands, Uruguay, Iran, Iraq, Algeria, Angola, Bolivia, Botswana, Burundi, Cape Verde, Chad, Colombia, Congo - Brazzaville, Djibouti, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Guinea, Kenya, North Korea, Libya, Mali, Martinique, Morocco, Nicaragua, Niger, Nigeria, Panama, Cameroon, Senegal, South Africa, Sudan, Suriname, Syria, Tajikistan, Tanzania, Turkmenistan, Uganda, Zambia, Zimbabwe, Bhutan, Central African Republic, Cook Islands, Fiji, French Polynesia, Guyana, Kiribati, Mauritania, Montserrat, Mozambique, Namibia, Netherlands Antilles, St. Lucia, St. Martin, Solomon Islands, Somalia, British Virgin Islands, Anguilla, Antigua & Barbuda, Aruba, Barbados, Benin, British Indian Ocean Territory, Burkina Faso, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Kinshasa, Curaçao, Côte d’Ivoire, French Southern Territories, Guinea-Bissau, Heard & McDonald Islands, Lesotho, Liberia, Macao SAR, Maldives, Mayotte, Myanmar (Burma), Nauru, New Caledonia, Niue, Norfolk Island, Palestinian Territories, Pitcairn Islands, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Pierre & Miquelon, Samoa, São Tomé & Príncipe, Sierra Leone, Sint Maarten, South Georgia & South Sandwich Islands, St. Vincent & Grenadines, Svalbard & Jan Mayen, Eswatini, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Wallis & Futuna, Western Sahara, Réunion, Brunei, Georgia, Vanutu
DHL Express Shipping …… 29,- EUR
UPS Standard Shipping …… FREE
6.2 Goods can only be delivered within the following countries:
China, Hong Kong SAR, India, Japan, Singapore, South Korea, Taiwan, Thailand, Australia, Armenia, Greenland, Papua New Guinea, Uzbekistan, Vietnam, Austria, Germany, Hungary, Poland, Czechia, Slovakia, Bulgaria, Croatia, Cyprus, Denmark, Estonia, Finland, Greece, Latvia, Portugal, Romania, Slovenia, Spain, Sweden, Malta, Monaco, Belgium, France, Ireland, Italy, Luxembourg, Netherlands, Vatican City, Albania, Andorra, Belarus, Bosnia & Herzegovina, Faroe Islands, Gibraltar, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, North Macedonia, Moldova, Montenegro, Norway, San Marino, Serbia, Turkey, Ukraine, Switzerland, Russia, Israel, Åland Islands, Bouvet Island, Guadeloupe, Guernsey, Lithuania, United Kingdom, United States, Canada, Mexico, Afghanistan, Argentina, Azerbaijan, Bahamas, Bahrain, Bangladesh, Belize, Bermuda, Brazil, Cambodia, Cayman Islands, Chile, Cuba, Dominican Republic, Egypt, Grenada, Guatemala, Haiti, Honduras, Indonesia, Jamaica, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Mongolia, Nepal, Oman, Pakistan, Paraguay, Peru, Philippines, Qatar, Saudi Arabia, Tunisia, United Arab Emirates, Venezuela, Yemen, New Zealand (16 of 17 regions), Costa Rica, Dominica, Madagascar, Malawi, Mauritius, Seychelles, Sri Lanka, U.S. Outlying Islands, Uruguay, Iran, Iraq, Algeria, Angola, Bolivia, Botswana, Burundi, Cape Verde, Chad, Colombia, Congo - Brazzaville, Djibouti, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands, French Guiana, Gabon, Gambia, Ghana, Guinea, Kenya, North Korea, Libya, Mali, Martinique, Morocco, Nicaragua, Niger, Nigeria, Panama, Cameroon, Senegal, South Africa, Sudan, Suriname, Syria, Tajikistan, Tanzania, Turkmenistan, Uganda, Zambia, Zimbabwe, Bhutan, Central African Republic, Cook Islands, Fiji, French Polynesia, Guyana, Kiribati, Mauritania, Montserrat, Mozambique, Namibia, Netherlands Antilles, St. Lucia, St. Martin, Solomon Islands, Somalia, British Virgin Islands, Anguilla, Antigua & Barbuda, Aruba, Barbados, Benin, British Indian Ocean Territory, Burkina Faso, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo - Kinshasa, Curaçao, Côte d’Ivoire, French Southern Territories, Guinea-Bissau, Heard & McDonald Islands, Lesotho, Liberia, Macao SAR, Maldives, Mayotte, Myanmar (Burma), Nauru, New Caledonia, Niue, Norfolk Island, Palestinian Territories, Pitcairn Islands, Rwanda, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Pierre & Miquelon, Samoa, São Tomé & Príncipe, Sierra Leone, Sint Maarten, South Georgia & South Sandwich Islands, St. Vincent & Grenadines, Svalbard & Jan Mayen, Eswatini, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Wallis & Futuna, Western Sahara, Réunion, Brunei, Georgia, Vanuatu.
6.3 The delivery time of the Goods always depends on their availability and the chosen method of delivery and payment. The estimated delivery time of the Goods will be communicated to you in the Order confirmation. The time stated in these Terms is indicative only and may differ from the actual delivery time. In the case of personal collection at our premises, we will always inform you of the possibility of collecting the Goods by e-mail.
6.4 Upon receipt of the Goods from the carrier, it is Your obligation to check the integrity of the packaging of the Goods and in the event of any defects to notify the carrier and Us immediately. In the event that there is any defect in the packaging which is indicative of tampering and entry into the shipment, it is not Your obligation to accept the Goods from the Carrier.
6.5 In the event that You breach Your obligation to accept the Goods, except in accordance with clause 6.4 of the Conditions, this shall not result in a breach of Our obligation to deliver the Goods to You. At the same time, Your failure to accept the Goods shall not constitute a repudiation of the Contract between Us and You. However, in such a case, We shall have the right to withdraw from the Contract on the grounds of Your material breach of the Contract or to store the Goods, for which We shall be entitled to a fee of CZK 30 for each day of storage. If we decide to withdraw from the Contract, the withdrawal shall be effective on the day we deliver the withdrawal to you. Withdrawal from the Contract does not affect the right to payment of the Transport Price or the right to compensation for damages, if any.
6.6 If, for reasons arising on Your part, the Goods are delivered repeatedly or in a different manner than agreed in the Contract, it is Your responsibility to reimburse Us for the costs of such repeated delivery. The payment details for payment of these costs will be sent to Your email address set out in the Contract and are payable 14 days after receipt of the email.
6.7 The risk of damage to the Goods passes to you when you take delivery of them. In the event that you do not take delivery of the Goods, except in accordance with clause 6.4 of the Conditions, the risk of damage to the Goods shall pass to you at the time when you had the opportunity to take delivery of the Goods but for reasons beyond your control did not take delivery. The transfer of the risk of damage to the Goods means that from that moment on you bear all consequences related to the loss, destruction, damage or any deterioration of the Goods.
6.8 In the event that the Goods have not been listed as in stock in the E-shop and an indicative period of availability has been given, we will always inform you if:
(a) an extraordinary failure in the production of the Goods and we will always provide you with a new expected period of availability or information that the Goods cannot be delivered;
b) a delay in the delivery of the Goods from Our Supplier and We will always tell You the new expected delivery time.
7. RIGHTS FROM DEFECTIVE PERFORMANCE
7.1 We warrant that at the time the risk of damage to the Goods passes pursuant to Article 6.7 of the Conditions, the Goods are free from defects, in particular that the Goods:
(a) corresponds to the agreed description, type and quantity, as well as quality, functionality, compatibility, interoperability and other agreed characteristics;
b) it is fit for the purpose for which you require it and to which we agree;
(c) it is supplied with the agreed accessories and instructions for use, including instructions for assembly or installation;
d) it is fit for the purpose for which Goods of that kind are normally used;
(e) it is equivalent in quantity, quality and other characteristics, including durability, functionality, compatibility and safety, to the usual characteristics of Goods of the same kind that you can reasonably expect, including in the light of public statements made by us or by any other person in the same contractual chain, in particular advertising or labelling;
(f) it is supplied with such accessories, including packaging, assembly instructions and other instructions for use, as you might reasonably expect; and
(g) corresponds in quality or workmanship to the sample or sample provided to you before the conclusion of the contract.
7.2 The rights and obligations regarding rights from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 2099 to 2117 and 2161 to 2174b of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).
7.3 In the event that the Goods are defective, i.e. in particular if any of the conditions under Article 7.1 are not met, you may notify Us of such defect and exercise your rights under the defective performance (i.e. claim the Goods) by sending an e-mail or letter to ANTORINI, LUSSOLIBE Milano SE, Na Parkánech 394/6 390 01, Tábor, Czech Republic. You may also use the sample form provided by Us for the complaint, which is attached as Annex 1 to the Terms and Conditions. In exercising the right of defective performance, you must choose how you want to resolve the defect, and you cannot subsequently change this choice without Our consent. We will settle the claim in accordance with the defective performance right You have exercised.
7.4 Charging storage charges
If the Buyer fails to collect a settled claim within 30 days of being informed of its settlement, the Seller will be charged a storage fee of CZK 50 for each day of delay. If the buyer does not collect the goods from the settled complaint even within 6 months from the day he was informed of its settlement, the seller reserves the right to sell the goods and use the proceeds to pay the storage fee. The Buyer acknowledges that the Seller may proceed in the above manner even in the case of a self-sale pursuant to Section 2126 et seq. of the Civil Code, whereby in the event of default by one party in taking delivery of the goods, the other party shall be entitled to sell the goods in a suitable manner at the expense of the Seller after providing an additional reasonable period of time to take delivery of the goods.
7.5 If the Goods are defective, you have the following rights:
(a) to remedy the defect by supplying new Goods without the defect, or by supplying the missing part of the Goods; or
b) to have the defect remedied by repairing the Goods,
unless the chosen method of remedying the defect is impossible or disproportionately costly compared to the other method, which will be assessed having regard in particular to the significance of the defect, the value the Goods would have without the defect and whether the defect can be remedied by the other method without significant inconvenience to you.
7.6 We shall be entitled to refuse to remedy the defect if it is impossible or unreasonably costly to do so, having regard in particular to the significance of the defect and the value the Goods would have had without the defect.
7.7 You are also entitled to:
(a) a reasonable discount on the Price; or
b) withdrawal from the Contract,
if:
(a) we refuse to remedy the defect or fail to remedy it in accordance with the law;
b) the defect is repeated,
c) the defect is a material breach of the Contract; or
d) it is apparent from our statement or the circumstances that the defect will not be remedied within a reasonable time or without substantial hardship to you.
7.8 The right to withdraw from the Contract does not apply if the defect in the Goods is insignificant.
7.9 If you have caused the defect in the Goods yourself, you shall not be entitled to any rights under the defective performance.
7.10 A defect in the Goods is not wear and tear caused by normal use of the Goods or, in the case of second-hand Goods, wear and tear corresponding to the extent of their previous use.
7.11. When you make a claim, we will issue you with a written confirmation stating:
(a) the date on which you made the claim;
b) what the claim is about;
c) what method of settlement you require;
d) your contact details for the purpose of providing you with information about the handling of the claim.
7.12. Unless we agree on a longer period of time, we will remedy the defects within 30 days of receipt of the complaint and provide you with information on the handling of the complaint to the contact details provided. If this period expires in vain, you may withdraw from the Contract or demand a reasonable discount.
7.13. We will inform You by e-mail of the settlement of the claim and issue You with a confirmation of the date and manner of settlement of the claim. If the claim is justified, you will be entitled to a refund of the reasonable costs incurred. You are obliged to provide evidence of these costs, e.g. receipts or shipping receipts. In the event that the defect has been rectified by the delivery of new Goods, it is Your responsibility to return the original Goods to Us, but We shall bear the cost of such return.
7.14. If You are a business, it is Your obligation to notify and complain about the defect without undue delay after You have been able to discover it, but no later than three days after You have received the Goods.
7.15. WITHDRAWAL FROM THE CONTRACT BY A BUYER WHO IS NOT A CONSUMER
In the case of a buyer who is not a consumer, the contract cannot be withdrawn from within the 14-day period pursuant to Section 1829(1)(a) of the Civil Code.
7.16. If you are a consumer, you have the right to exercise your rights under defective performance for defects that occur in consumer Goods within 24 months of receipt of the Goods.
8. WITHDRAWAL FROM THE CONTRACT
8.1 Withdrawal from the Contract, i.e. the termination of the contractual relationship between Us and You from its inception, may occur for the reasons and in the ways specified in this Article or in other provisions of the Terms and Conditions in which the possibility of withdrawal is expressly stated.
8.2 In the event that you are a consumer, i.e. a person purchasing the Goods outside the scope of your business activity, you have the right to withdraw from the Contract without giving any reason within 14 days from the date of conclusion of the Contract, or if it is a purchase of goods, then within 14 days from the date of receipt of the goods. In the event that we have concluded a Contract where the subject matter is several pieces of Goods or the delivery of several parts of Goods, this period shall commence only on the date of delivery of the last piece or part of Goods, and in the event that we have concluded a Contract under which we will deliver the Goods to you regularly and repeatedly, it shall commence on the date of delivery of the first delivery.
8.3 You may withdraw from the Contract by any demonstrable means (in particular, by sending an email or letter to Our address as set out in Our identification details). You may also use the sample form provided by Us for withdrawal, which is attached as Schedule 2 to the Terms and Conditions.
8.4 However, even as a consumer, You may not withdraw from the Contract in cases where the subject matter of the Contract is the performance referred to in Section 1837 of the Civil Code.
8.5 The withdrawal period under Article 8.2 of the Terms and Conditions shall be deemed to have been observed if You send Us a notice that You withdraw from the Contract during the withdrawal period.
8.6 In the event of withdrawal from the Contract pursuant to Article 8.2 of the Conditions, You are obliged to return the Goods to Us within 14 days of withdrawal and You shall bear the costs of returning the Goods to Us. You are, in turn, entitled to a refund of the Shipping Charge by Us, but only in an amount equivalent to the cheapest method of delivery offered by Us for delivery of the Goods. In the event of cancellation due to a breach of the Contract by Us, We shall also pay the costs of returning the Goods to Us, but again only up to the amount of the Shipping Charge corresponding to the cheapest delivery method offered by Us for delivery of the Goods.
8.7 In the event of cancellation of the Contract, the Price will be refunded to You within 14 days of the effective date of cancellation to the account from which it was credited or to the account selected by the canceller. However, the amount will not be refunded until We have received the Goods or You have provided Us with evidence that they have been returned to Us. Please return the Goods to Us clean, including the original packaging where possible.
8.8 However, in the event of withdrawal from the Contract pursuant to clause 8.2 of the Conditions, You shall be liable to Us for any diminution in the value of the Goods resulting from handling the Goods in a manner other than that necessary to familiarise You with the nature, features and functionality of the Goods, i.e. in the manner in which You would familiarise Yourself with the Goods in a bricks and mortar shop. In the event that we have not yet refunded the Price to you, we shall be entitled to set off the claim for costs against your claim for a refund of the Price.
8.9 We shall be entitled to withdraw from the Contract at any time before we deliver the Goods to you if there are objective reasons why the Goods cannot be delivered (in particular, reasons on the part of third parties or reasons based on the nature of the Goods), even before the expiry of the period set out in clause 6.9 of the Conditions. We may also withdraw from the Contract if it is clear that you have deliberately provided incorrect information in the Order. In the event that you are purchasing goods in the course of your business, i.e. as an entrepreneur, we are entitled to withdraw from the Contract at any time, even without giving a reason.
9. CONSUMER DISPUTE RESOLUTION
9.1 We are not bound by any codes of conduct in relation to buyers within the meaning of Section 1826 (1) (e) of the Civil Code.
9.2 We handle consumer complaints via the electronic address info@antorini.com We will send information about the handling of the complaint to the buyer's electronic address.
9.3 The Czech Trade Inspection Authority, with its registered office at Štěpánská 567/15, 120 00 Prague 2, ID No.: 000 20 869, internet address: http://www.coi.cz, is competent for out-of-court settlement of consumer disputes arising from the Contract. The online dispute resolution platform located at http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer, who is a consumer, from a purchase contract concluded by electronic means.
9.4 The European Consumer Centre Czech Republic, located at Štěpánská 567/15, 120 00 Prague 2, internet address: http://www.evropskyspotrebitel.cz is the contact point under Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumer disputes).
10. QUALITY GUARANTEE IN THE CASE OF A BUYER WHO IS NOT A CONSUMER
The Seller shall not provide a guarantee for the quality of the goods to the non-consumer Buyer unless expressly agreed between the parties. The seller's liability for defects in such a case shall be governed by the Civil Code.
11. DISCOUNTS AND DISCOUNT COUPONS
The Seller provides various types of discounts (loyalty, quantity, for referring friends, etc.). Each discount has rules of application.
In the event that a discount or discount coupon is used contrary to the rules of the discount or discount coupon, the Seller has the right to refuse such use of the discount or discount coupon. In such case, the Buyer will be notified and offered the option to complete the order without applying such discount or coupon.
The rules and conditions for the application of a specific discount are attached either directly to the discount (in the form of information) or by a link to the website where the discount rules are described in detail or are available upon request. In case of ambiguity in the interpretation of the discount, the interpretation of the seller's request shall apply.
Each discount or coupon can only be redeemed once, unless otherwise expressly stated. In the event of multiple use, the Seller shall have the right to refuse to grant such discount.
In the event that the discount is applied by a non-consumer purchaser and does not involve the purchase of gift certificates, the Seller shall have the right to refuse such application of the discount and discount coupons.
If the value of the gift voucher or discount coupon is greater than the value of the entire purchase, the difference shall not be transferred to a new voucher or coupon and the unused amount shall not be refunded.
12. VALIDITY OF THE OFFER
All prices for products and services are inclusive of VAT, which is applicable at the time of placing the order. In the event that the VAT is changed before the conclusion of the purchase contract or before the goods are shipped, the Buyer shall be obliged to pay the amount of the purchase price due, taking into account the payment method chosen by the Buyer, or the Seller shall immediately send the Buyer an e-mail message asking the Buyer to inform the Seller where the overpayment of the purchase price can be paid. The delivery of the goods will include a proper tax document. All prices of the goods, including promotional prices, are valid until recalled or stocks run out.
The Seller shall not be liable for any delay or inability to deliver the goods due to force majeure or if the goods ordered are not available on the market within the time required by the consumer. In such a case, the Seller shall inform the Consumer of an alternative extended delivery date or of the impossibility of delivering the goods in question at all and the Consumer shall not be entitled to any compensation or damages against the Seller. The consumer shall confirm his agreement to this alternative delivery date to the seller in writing (also by e-mail or fax).
13. FINAL PROVISIONS
13.1 If our legal relationship with you has an international element (e.g. we ship goods outside the Czech Republic), the relationship will always be governed by the law of the Czech Republic. However, if you are a consumer, your rights under the law are not affected by this agreement.
13.2 In the event that the Buyer wishes to cancel an order for goods that have been specially ordered for him by agreement or commissioned for bespoke manufacture, a cancellation fee of 50% of the purchase price of the goods is payable. In such a case, the buyer is always required to agree to the order in writing in advance, advising the customer that it is a bespoke or special order for them only.
13.3 If the subject of the purchase is children's goods, these are always for commemorative purposes only. None of the items sold in our e-shop is a toy within the meaning of the law or other legislation.
13.4 All written correspondence with you will be delivered by email. Our email address is set out next to Our identification details. We will deliver correspondence to Your email address set out in the Agreement, in Your User Account or through which You have contacted Us.
13.5 The Agreement may only be amended by written agreement between Us. However, We may amend these Terms and Conditions, but such amendment will not affect any Contract already entered into, but will only affect any Contract entered into after the amendment takes effect. We will send you information about the change to your email address at least 14 days before the change takes effect. If we do not receive notice from you within 14 days of sending you information about the change, the new terms will become part of our Contract and will apply to the next delivery of Goods after the change takes effect. The notice period in the event that you give notice is 2 months.
13.6 In the event of force majeure or events that cannot be foreseen (natural disaster, pandemic, operational failures, subcontractor failures, etc.), We and You shall not be liable for damage caused as a result of or in connection with the force majeure event, and if the force majeure condition lasts for more than 10 days, We and You shall have the right to withdraw from the Contract.
13.7 A sample claim form and a sample withdrawal form are attached to the Terms and Conditions.
13.8 The Contract, including the Conditions, is archived electronically with Us but is not accessible to You. However, You will always receive these Conditions and an Order Confirmation with a summary of the Order by email and You will therefore always have access to the Contract without Our involvement. We recommend that you always save the Order Confirmation and the Conditions.
13.9 Relationships and any disputes arising under the Contract shall be governed exclusively by the laws of the Czech Republic and shall be resolved by the competent courts of the Czech Republic. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply in accordance with Article 6 of this Convention.
13.10. For products marked with a Christmas tree icon indicating Guaranteed Delivery by Christmas, the products will be delivered no later than 24 December, unless there is a change in stock availability due to unexpected production delays or other unexpected circumstances arising in the production of the goods. Products will also not be delivered in the event of unforeseen events, natural or otherwise, that prevent the proper stocking and shipment of goods to the customer. In the event that there is a change in stock availability, the customer will be informed with details of the approximate delivery time, if known at the time. In the case of goods that have already been paid for, the customer has the right to choose another alternative from the supplier.
13.11 These Terms and Conditions shall take effect on 6.1.2023.
ANNEX 1 - CLAIM FORM
Seller: LUSSOLIBE Milano SE, Petrská 1168/29, 110 00 Prague 1 - Nové Město, Czech Republic, ID No.: 07145454, VAT No.: CZ07145454, File No.: H 2135, registered at the Municipal Court in Prague, tel.: +420 728 657 147, e-mail: info@antorini.com, website: www.antorini.com
Please send the form to:
ANTORINI, LUSSOLIBE Milano SE, Na Parkánech 394/6 390 01 Tábor, Czech Republic
Claim procedure
Date of conclusion of the Contract:
Name and surname:
Address:
E-mail address:
Goods being claimed:
Description of defects Goods:
Proposed method for handling the complaint:
I also request a confirmation of the claim stating when I exercised this right, what is the content of the claim, what method of claim settlement I require, together with my contact details for the purpose of providing information on the claim settlement.
Date:
Signature:
ANNEX 2 - WITHDRAWAL FORM
Seller: LUSSOLIBE Milano SE, Petrská 1168/29, 110 00 Prague 1 - Nové Město, Czech Republic, ID No.: 07145454, VAT No.: CZ07145454, File No.: H 2135, registered at the Municipal Court in Prague, tel.: +420 728 657 147, e-mail: info@antorini.com, web: www.antorini.com
Please send the form to:
ANTORINI, LUSSOLIBE Milano SE, Na Parkánech 394/6 390 01 Tábor, Czech Republic
I hereby declare that I withdraw from the Contract:
Date of conclusion of the Contract:
Name and surname:
Address:
E-mail address:
Specification of the Goods to which the Contract relates:
Method for reimbursement of funds received or bank account number:
If the Buyer is a consumer, he/she has the right to withdraw from the already concluded purchase contract within 14 days from the date of conclusion of the contract, or, if the purchase is for the purchase of goods, within 14 days from the date of receipt of the goods, in the case of an order placed through the e-shop of LUSSOLIBE Milano SE ("the Company") or any other means of distance communication, except in the cases referred to in Section 1837 of Act No. 89/2012 Coll., Civil Code, as amended. In the case of a contract involving several items of goods or the delivery of several parts of goods, this period shall not begin until the date of delivery of the last item or part of the goods, and in the case of a contract under which goods are to be delivered regularly and repeatedly, from the date of delivery of the first delivery.
The Buyer shall notify the Company of such cancellation in writing to the Company's business address or electronically to the e-mail address indicated on the sample form. If the consumer purchaser withdraws from the contract of sale, he shall send or hand over to the Company the goods he has received from the Company without undue delay, but not later than 14 days after the withdrawal.
If the consumer purchaser withdraws from the purchase contract, the Company shall refund to the consumer, without undue delay and no later than 14 days after the withdrawal from the purchase contract, all monies (purchase price of the goods delivered), including delivery costs, received from the consumer under the purchase contract in the same manner. If the Buyer has chosen a method of delivery other than the cheapest method of delivery offered by the Company, the Company shall reimburse the Buyer for the cost of delivery only in the amount corresponding to the cheapest method of delivery offered. The Company shall not be obliged to return the monies received to the Buyer until the Buyer has received the goods back or the Buyer has proved that he has sent the goods to the Company.
Date:
Signature: